Field Product Specialist
About
EyeControl has developed an eye-tracking wearable and smart platform that empowers communication between patients who cannot speak, their families, and medical teams.
We are looking for a Field Product Specialist who is smart, motivated and creative.
This Entry-level position has great growth opportunities and enables motivated employees to build their capabilities and take on more responsibility over time.
Responsibilities
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Supporting the sales process for medical facilities - implementation, training, and support - ensuring the success of the EyeControl-Med device and platform in the clinical environments
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Communicating prospective customer requirements and implementation of necessary changes to the device and platform with the Product team
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Developing and delivering product presentations and training to customers
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Working with clinical staff at medical facilities, assisting with device and platform customization to meet facility and patients’ needs
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Assisting clinical trial partners with all aspects of deployment, including initial device/platform demonstrations and study protocols
Requirements
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BA/BSc in science, technical or clinical related field a plus, including paramedical studies (SLT, OT, nurse)
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Minimum 2 years experience in healthcare services or medical device product related field
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Great interpersonal skills; collaboration with cross-functional teams and influence without authority
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Strong technical skills
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Organized, independent, can multi-task efficiently and adhere to deadlines
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Experience working in a professional healthcare environment and collaborating with senior medical staff- a plus
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Position includes traveling to customers - must have a driver's license
Advantages
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Experience in medical device or para-medical fields such as Speech-Language Pathology, Occupational Therapy, or Clinical Science; and, familiarity with nurse call solutions, assistive technology, and/or facility-based medical devices
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Customer-centric with experience bringing solutions to address customer opportunities
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Resourceful and can facilitate creative ways to address challenges
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A people person, passionate about delivering stellar customer service
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Driven to learn and flourish in a dynamic, fast-paced, entrepreneurial environment