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Field Product Specialist

About 

EyeControl has developed an eye-tracking wearable and smart platform that empowers communication between patients who cannot speak, their families, and medical teams.

We are looking for a Field Product Specialist who is smart, motivated and creative.

 

This Entry-level position has great growth opportunities and enables motivated employees to build their capabilities and take on more responsibility over time.

Responsibilities

  • Supporting the sales process for medical facilities - implementation, training, and support - ensuring the success of the EyeControl-Med device and platform in the clinical environments

  • Communicating prospective customer requirements and implementation of necessary changes to the device and platform with the Product team

  • Developing and delivering product presentations and training to customers

  • Working with clinical staff at medical facilities, assisting with device and platform customization to meet facility and patients’ needs

  • Assisting clinical trial partners with all aspects of deployment, including initial device/platform demonstrations and study protocols

Requirements

  • BA/BSc in science, technical or clinical related field a plus, including paramedical studies (SLT, OT, nurse)

  • Minimum 2 years experience in healthcare services or medical device product related field

  • Great interpersonal skills; collaboration with cross-functional teams and influence without authority

  • Strong technical skills

  • Organized, independent, can multi-task efficiently and adhere to deadlines

  • Experience working in a professional healthcare environment and collaborating with senior medical staff- a plus

  • Position includes traveling to customers - must have a driver's license

Advantages

  • Experience in medical device or para-medical fields such as Speech-Language Pathology, Occupational Therapy, or Clinical Science; and, familiarity with nurse call solutions, assistive technology, and/or facility-based medical devices

  • Customer-centric with experience bringing solutions to address customer opportunities

  • Resourceful and can facilitate creative ways to address challenges

  • A people person, passionate about delivering stellar customer service

  • Driven to learn and flourish in a dynamic, fast-paced, entrepreneurial environment

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